Frequently Asked Questions
[accordion] [accordion-item title=”Can I cancel or change my order?”]We process orders quickly, so changes or cancellations are only possible within 24 hours after placing your order.
[/accordion-item] [accordion-item title=”How can I track my order?”]Once your order is shipped, you will receive a tracking number via email. You can track your package anytime.
[/accordion-item] [accordion-item title=”How long does shipping take?”]Processing time: 1–3 business days
Domestic shipping: 5–7 business days
Delays may occur due to high demand, customs, or shipping carrier issues. We appreciate your patience.
[/accordion-item] [accordion-item title=”What payment methods do you accept? Is it secure?”]We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted and secured.
[/accordion-item] [accordion-item title=”What is your return policy?”]We accept returns within 30 days of delivery for defective or damaged items.
If you receive a damaged product, please contact us with photos of the item, and we will arrange a replacement or refund.
Yes, refunds are available for eligible cases according to our policy.
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