Privacy Policy
Last updated: April 28, 2026
At Halto, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, create an account, or otherwise interact with our store powered by WordPress, WooCommerce, and related services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information when you use our website:
Personal Details
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
Order & Payment Information
- Order history
- Purchased items
- Payment method details (processed securely by third-party payment providers)
- Transaction confirmations
Account Information
- Username
- Password (encrypted)
- Saved preferences
- Wishlist or cart activity (if enabled)
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Referral source
- Website usage activity
Communications
- Messages sent through our contact form
- Customer support emails
- Reviews or feedback submitted on our website
2. How We Collect Information
We collect personal information in the following ways:
Directly From You
When you:
- Place an order
- Create an account
- Subscribe to emails
- Contact support
- Leave a review
- Enter information at checkout
Automatically
Through technologies such as:
- Cookies
- Website analytics tools
- Server logs
- Security monitoring systems
From Third Parties
We may receive limited information from trusted providers such as:
- Payment gateways
- Shipping carriers
- Fraud prevention tools
- Marketing platforms
3. How We Use Your Information
We use your information to:
Fulfill Orders
- Process payments
- Ship products
- Send order confirmations
- Manage returns and refunds
Improve Website Experience
- Save cart contents
- Remember preferences
- Improve speed, design, and functionality
Customer Support
- Respond to questions
- Resolve issues
- Provide updates regarding your order
Marketing (Optional)
- Send promotional emails
- Share new products or offers
- Run remarketing campaigns where permitted by law
You may unsubscribe from marketing emails at any time.
Security & Fraud Prevention
- Detect suspicious activity
- Prevent fraud
- Protect customer accounts
- Maintain secure transactions
Legal Compliance
We may use information where required by applicable law.
4. Payment Information
Halto does not directly store your full credit card details.
Payments are securely processed by third-party payment providers such as PayPal, Stripe, credit card processors, or other supported WooCommerce gateways.
These providers handle payment data under their own privacy and security policies.
5. Cookies & Tracking Technologies
Our website uses cookies to improve functionality and performance.
Cookies may be used to:
- Keep items in your cart
- Save login sessions
- Analyze traffic
- Improve user experience
- Deliver relevant advertisements
You can disable cookies through your browser settings, but some website features may not function properly.
6. Sharing Your Information
We do not sell your personal information.
We may share necessary data only with trusted third parties such as:
- Payment processors
- Shipping providers
- Email service providers
- Analytics tools
- Security and fraud prevention services
- Website hosting providers
These parties only receive the information necessary to perform their services.
7. Data Retention
We retain personal information only as long as necessary for:
- Completing transactions
- Customer service records
- Tax and accounting obligations
- Fraud prevention
- Legal compliance
WooCommerce order records may be retained for legitimate business purposes.
8. Your Rights
Depending on your location, you may have rights including:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw marketing consent
- Request data portability
- Object to certain processing activities
To make a request, contact us using the details below.
9. Account Security
If you create an account, you are responsible for keeping your password secure.
Please do not share login credentials with others.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of external websites.
11. Children’s Privacy
Our store is not intended for children under the age required by local law. We do not knowingly collect personal information from children.
12. International Customers
If you access our website from outside our operating country, your information may be processed in other countries where our service providers operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact details listed on our website.